Battle Gear strives to take the stress off custom brand apparel for all coaches and leaders
Does My Team Qualify?
We recommend that you have 20 or more participants for a successful store.
Number of Garments
We recommend using the 4x4 method for optimal success:
The fewer number of garments that you offer the more success you will have.
Minimum Order Requirements and Set Pricing
Note: Uncharges for plus sizes will be $2/2XL, $3/3XL, $4/4XL and $5/5XL; this is on top of the 10% added above (if you have sets, add the extra amount per piece in set, such as $2 for the top and $2 for the bottom)
What are the shipping costs?
UPS ground shipping to the Coach or Team Coordinator is FREE in the contiguous US (does not include HI or AK). This covers shipping, handling and individual bagging of each order. Shipping to the individual customer is an option and there will be a small charge of $8.00 for the individual shipments. Individual shipments will shipped by USPS Priority or First Class Mail.
If your state is taxable the Sales Tax will be collected at checkout.
Your store can be set up to collect fundraising. Those funds, minus any processing fees, will be used to pay for additional or supplemental orders if applicable. Otherwise a check will be made out to the customer on the account and mailed within 2-3 weeks of the goods being shipped.
Store Set Up and Sales Duration
The customer will receive a link to view the store online within 1 week of art approval. Once the store is approved, it will remain open for 2 weeks for the customers to get their orders placed.
Once the store closes all orders are batched together and produced at one time. Orders will ship approximately two weeks after the close of the store. **Note: Please allow 4-6 weeks for sublimated items.
We recommend ordering additional items to cover any parents/team members that forget to order, or to cover any missing or incorrectly ordered items or sizes. A supplemental order will be required if the team orders placed do not meet minimums.
Marketing Your Store
We provide you a flyer and a link to the store to send to your customers. For optimal success, the customer will need to remind their team members and parents several times throughout the sales to get online and place their orders. This is KEY!
When an item is backordered, it will be up to the discretion of Battle Gear whether to print the entire batch and refund the customer with the back ordered item, substitute the back ordered item with another option or to wait until the back ordered item comes in and then print the entire stores order together (this would be done if the receipt of the expected item is within a reasonable time frame or was an item that most people ordered).
After careful consideration and at the discretion of Battle Gear, we may replace an item that has been determined to be missing from an order. However, because most of these items are custom made items, we cannot accept returns, exchanges or refunds for incorrect sizes or incorrectly chosen and ordered styles or designs. If we have sent you a size different than what you ordered, misprinted the design, or the item is defective, we may accept a return or offer you a discount on the item in question, however, ALL returns must be authorized by Battle Gear. Please call 816-985-2293 to arrange for your Return Authorization Number or discount. ANY unauthorized returns will not be accepted.
For more information, please contact us today at 816-985-2293) or email@example.com.
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